A: Tony Hawk Huckjam Signature Series bikes are distributed by Dynacraft Specialty Retail Group (SRG), a division of Dynacraft BSC, Inc. As a leading bike distributor, Dynacraft SRG distributes a number of different brands of bicycles to sporting goods chains and specialty retailers across the country. Dynacraft SRG also distributes bikes directly to consumers through several different websites maintained by the company. Dynacraft SRG and Dynacraft BSC, Inc. have corporate headquarters in American Canyon, California. The address is:
Dynacraft BSC, Inc.
89 South Kelly Road
American Canyon, CA 94503
tel: (707) 603-1500
toll-free: (800) 551-0032
fax: (707) 603-1599
To learn more about Dynacraft SRG, Dynacraft BSC, Inc. and all of our brands, please visit our corporate website at www.dynacraftbike.com.
A: You may view and print a copy of your owner's manual by clicking
here.
A: You can register your bike online by clicking
here.
A: Your Tony Hawk Huckjam Signature Series bike comes with a lifetime warranty on the bicycle frame and fork, except for carbon fiber models. Carbon fiber bikes come with a three year warranty for frame and fork and a two year warranty on all other component parts. You can view complete warranty information by clicking here.
A: Some Tony Hawk Huckjam bike models are sold through leading sporting goods and specialty stores across the country. Other models are being sold directly to consumers through this exclusive website, www.huckjambikes.com. Please review the Where to Buy section of this website to see where specific models can be purchased.
A: We recommend taking your bike to a local bike shop and have a professional bike technician do the work. Dynacraft SRG does not offer repair services for its bikes nor does it have any bike shops affiliated with it.
A: The correct pressure is printed on the sidewall of the tires. Normally tire pressure should be between 30 and 50 psi (pounds per square inch). If you don't have a pressure gage, squeeze the tire with your hand. The tire should be firm, but not rock hard.
A: The model number and production date can be found on a sticker attached to the frame above the left pedal. All of our model numbers start with the numbers '85'. The serial number is stamped on the bottom of the pedal crank housing. That's the part of the bike frame that encloses the pedal crank assembly. You will need to turn the bike upside down to find this.
A: You can order a part through our Customer Service Department. Customer Service representatives are available to assist you Monday through Friday (holidays excluded) from 7:00 AM to 4:00 PM Pacific Standard Time. To reach a representative, please dial: 1-800- 288-1560. Alternatively, you can e-mail Customer Service at service@huckjambikes.com. E-mails will be answered within 72 hours of receipt.
Note: When placing your order, you will need to provide the model number of the bike. To ensure we send the correct parts, it would be helpful to have the serial number and production date of the bike as well.
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